Why do people resist change and how can a leader decrease resistance?
improve is to change; to be perfect is to change often.”
The ability to change and adapt to internal and external
demands are evitable to a successful organization. Even though change is
evitable it can be very problematic to implement within an organization due to
resistance. Resistance to change can occur on a number of levels but this
article will focus on resistance to change in reference to people. People often
resist change for a number of reasons, in fact, ten of the most common resistances
to change are:
- Loss of control over one’s environment.
- Fear of the unknown.
- Negative view of change due to past involvement in change efforts (predisposition to change).
- Lack of knowledge of why change is happening.
- No communication surrounding the change/reason for the change is unclear.
- Mistrust of the organization.
- Timing of change effort.
- Changes in the normal day to day operation.
- No seen benefit or reward from change (ex: increased work load).
- Employee are not consulted or included in the change effort/lack of buy-in from employee.